Payment

All fees are to be paid TERMLY in advance (unless your child comes for 4-5 full days per week). 12 WEEK’S DEPOSIT is payable upon acceptance of a place. Childcare Vouchers can be claimed towards the costs of this Ofsted approved
childcare. We accept the 3year old grant.

Spaces/ Waiting List for Spaces

Once you are allocated your spaces, if you reduce you must give us a terms notice. If you want to increase, priority of spaces goes to children who attend 4-5 days. Space is dependent on capacity of the ‘Bumble Bee’ and ‘Ladybird’ groups. There is no certainty that you will be able to change the spaces. You will be placed on the waiting list.

Collection

If a child is being collected by someone other than the authorised persons noted on the ‘Child Enrolment Form’, then the setting must be informed in advance of who this person will be. If this person has not been introduced to the setting then a password system will be used and photographic ID presented. We will not let a child leave without written permission of the parent or guardian.

Sickness

Please do not send your child to us if they have had sickness and diarrhoea the night before, their system needs to be clear for at least 48 hours. If your child falls unwell at the setting you will be contacted immediately in order that your child may be collected. Please read our medicine and sickness policy for further information.

Chicken Pox

This disease is very common in children under ten years. It has an incubation period of 2-3 weeks so is difficult to detect. It can be serious in adults , especially pregnant women. Please take advice from your doctor if you or your partner or
immediate relatives have not had this disease.

Equal Opportunities

‘Home from Home’ aims to provide an equal opportunities environment. All applications for registration will be considered equally, regardless of race, sex, religious beliefs or ethnic origin.

Safeguarding Children

Home from Home have a duty to report any safeguarding concerns about children in the setting. If we notice; significant changes in behaviour, unexpected bruising or marks, any comments made which give cause for concern and any deterioration in general well being which causes concern, we will act to protect the child’s interest.

The setting operates on a term time basis: Autumn, Spring and Summer. A term’s notice in writing at the beginning of term is required if your child is leaving us at the end of that term and the deposit is then refunded. Please note that you will be charged for the full term if the correct notice period is not given.

Holidays

The setting is closed on all Bank Holidays, long weekend in October, 2 weeks at Christmas, 1 week at Easter and the last 2 weeks of August. No payment is due during these holiday periods.